Our waterslides have their one short water hose but we will need to use your regular garden hose. Waterslides do not include long water hoses.

Yes, we offer tent rentals to help keep your guests comfortable rain or shine. Tents can be installed on grass or concrete; please let us know your surface type when booking. Delivery and setup are available for an additional fee and may vary based on your event location and setup requirements.

Yes, we deliver to many city and community parks. Park events may require permits, proof of insurance, and access to power. Contact us with the park name and event date, and we'll help you determine the requirements and extra fees for your location.

Yes, we can set up inflatables in your front or side yard as long as the space meets the required size, is clear of obstacles, and is safely accessible for installation and equipment stays safe overnight and under your responsibility. We’ll need a flat area with enough clearance from trees, fences, power lines, and other structures. When booking, please let us know which yard you prefer so we can confirm it works for the specific inflatable you’re renting. Our team will also assess the site upon arrival to ensure it is suitable and safe for setup. Fenced backyard is preferably. Sometimes we can accommodate your request, as long as equipment is safe due to staying under customers' responsibility. Feel free to ask me!

Yes, we service schools, including events within the Orange County Public Schools district. School rentals may require approval, insurance, and site-specific requirements. Contact us with your event details so we can assist with the process.

Yes, customer pickup and drop-off is available for table and chair rentals, depending on availability and order size. For smaller orders, pickup may be arranged from our location during scheduled hours. Larger orders typically require delivery and pickup service to ensure safe handling and proper loading. Please contact us in advance to confirm availability, scheduling, and any requirements for transport vehicles.

Yes, our equipment is ideal for corporate events, school festivals, and community gatherings. We can help recommend suitable rentals based on your event size and needs, and we provide full delivery and setup support.

Delivery fees for tables, chairs, and tents vary based on the size of the order, delivery distance, and setup requirements. We provide customized delivery and setup pricing for each event to ensure fair and accurate costs. Factors such as access to the setup location, stairs, distance from unloading areas, and timing may also affect the final fee. Please contact us with your event address and rental details, and we will provide a clear, upfront delivery quote.

Last-minute availability does exist! Call us even if your event is this weekend—we often have equipment available, particularly for weekday events or during less busy seasons. For most residential birthday parties and small events, booking 2-4 weeks in advance provides good equipment availability. However, timing varies significantly by season and event type. Spring and summer (March-August) represent peak party season in Central Florida. Weekend dates during these months should be booked 6-8 weeks ahead minimum. Memorial Day, July 4th, and Labor Day weekends often book 2-3 months in advance. Fall and winter (September-February) offer better availability with 3-4 weeks typically sufficient for most dates. Holiday weekends still require earlier booking. School field days and church festivals should book 3-6 months ahead, especially for April and May events when demand peaks. Large institutional events require longer planning timelines anyway, making early booking practical. Last-minute availability does exist! Call us even if your event is this weekend—we often have equipment available, particularly for weekday events or during less busy seasons.

Cancellation and rescheduling policies balance fairness to customers with operational realities of reserving equipment and scheduling crews exclusively for your date. More than 14 days before your event: Choose full refund of all payments minus $50 administrative fee, OR full deposit credit toward any future rental with no fee deducted (most customers choose this option). 7-14 days before your event: Receive 50% refund of all payments made, OR full deposit credit toward future rental within 6 months. Less than 7 days before your event: No refund available, but receive 50% of deposit amount as credit toward future rental within 6 months. Day-of cancellation: No refund and no credit available. Full payment remains due. Free rescheduling (one time) for non-severe-weather reasons is available when made more than 7 days before your event. Reschedule to any available date within 12 months. Less than 7 days before events incurs $50 rescheduling fee. Severe weather cancellations (official warnings) qualify for full refunds or free rescheduling to any date with no time restrictions regardless of cancellation timing.

Standard requirements include 110-120V household outlets (standard 3-prong), 15-20 amp circuit capacity, and GFCI (ground fault) outlets recommended for outdoor use. Grounded outlets (3-prong) are required—two-prong outlets don't provide adequate safety. Distance from outlet to setup stays within 50 feet. Multiple inflatables may need multiple circuits. Two inflatables often work on one dedicated 20-amp circuit. Three or more inflatables likely need outlets from different circuit breakers. Discuss rental quantities during booking and we'll advise on power planning. Blower operation requires blowers running continuously during equipment use. Never turn off blowers while guests are using inflatables. Keep electrical connections dry, don't allow anyone to touch or adjust blowers, and never block blower intake or exhaust openings. Lightning safety demands unplugging all blowers immediately at first lightning sighting as critical electrical safety protocol.

If weather conditions are unsafe, customers may request a rain check with at least 48 hours’ notice. Rain checks are valid for up to 6 months from initial booking.

All payments and deposits are non-refundable. Once a reservation is made, the equipment and date are reserved exclusively for your event.

Yes. Silly string is not permitted on or near inflatables. Only water-based face paint may be used. Oil-based products can permanently damage equipment. No food, no drinks, no shoes.